Lead Administrator L1

The Lead Administrator L1 role involves providing technical expertise in architecture planning, design, and day-to-day operations of a concerned tower. Responsibilities include leading structural/architectural design, conducting technology capacity planning, and implementing disaster recovery plans.

Requirements

• Provide adequate support in architecture planning, migration & installation for new projects
• Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc.
• Conduct technology capacity planning by reviewing the current and future requirements
• Strategize & implement disaster recovery plans and create and implement backup and recovery plans
• Manage the day-to-day operations of the tower
• Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.
• Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
• Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
• Develop shift roster for the team to ensure no disruption in the tower
• Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
• Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
• Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness