LEAD ADMINISTRATOR L1

The Lead Administrator L1 role involves providing technical expertise in architecture planning and design of a tower, managing its day-to-day operations, and leading a team.

Requirements

• Architecture planning and design of a tower
• Managing day-to-day operations of a tower
• Leading a team
• Conducting technology capacity planning
• Utilizing and leveraging new features of underlying technologies
• Managing day-to-day operations by troubleshooting and developing fixes
• Planning for and managing upgradations, migration, maintenance, backup, installation and configuration functions
• Reviewing technical performance and deploying ways to improve efficiency
• Developing shift roster for the team
• Creating and updating SOPs, Data Responsibility Matrices, operations manuals, daily test plans, and data architecture guidance
• Providing weekly status reports to client leadership team and internal stakeholders
• Leveraging technology to develop Service Improvement Plan (SIP) through automation and other initiatives

Benefits

• Competitive salary
• Benefits package
• Opportunities for career growth and development
• Diverse and inclusive work environment
• Collaborative and dynamic team culture
• Opportunities for professional development and training
• Flexible work arrangements and work-life balance
• Recognition and reward programs