PRODUCTION SPECIALIST L1
WiproPune, Maharashtra, India
Posted April 3, 2026
Full Time
About the Company
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company that specializes in delivering innovative solutions for digital transformation. With a comprehensive portfolio of capabilities including consulting, design, engineering, and operations, Wipro helps clients achieve their strategic objectives and build future-ready businesses. The company's global presence across 65 countries and its commitment to sustainability make it a distinctive player in the industry.
Job Description
The role of a Production Specialist L1 is to provide effective technical support to the process, actively resolve client issues, and maintain superior customer service levels. The position involves managing transactions, fielding client help requests, and documenting all pertinent information. The specialist will also identify and learn product details, document and analyze call logs, and maintain and update self-help documents for customers.
Requirements
- 1-3 years of experience
- Record to Report - DOP experience