PRODUCTION SPECIALIST L2

The role of a PRODUCTION SPECIALIST L2 involves providing technical support to processes, resolving client issues, and delivering excellent customer service. The job requires managing transactions, documenting client information, and following standard processes to resolve queries. The role also involves maintaining internal knowledge bases, analyzing call logs, and escalating serious client issues to team leaders.

Requirements

• 3-5 years of experience in Investment Banking (Middle & Back Office)
• Bachelor's degree in any field

Benefits

• Competitive salary
• Benefits package
• Opportunities for growth and development