PRODUCTION SPECIALIST L2
WiproChennai, Tamil Nadu, India
Posted April 14, 2026
Full Time
About the Company
Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs.
Job Description
The role of a Production Specialist L2 involves providing technical support to processes, resolving client issues, and meeting process SLAs. The position requires effective communication, troubleshooting, and problem-solving skills to deliver excellent customer service.
Requirements
- Support process by managing transactions as per required quality standards
- Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
- Update own availability in the RAVE system to ensure productivity of the process