PRODUCTION SPECIALIST L2

The PRODUCTION SPECIALIST L2 role provides technical support to processes, resolves client issues, and maintains quality standards. The role involves fielding help requests, documenting client information, and resolving queries as per SLAs. The position requires delivering excellent customer service, maintaining logs, and processing incoming calls and emails. The role also involves building capability to ensure operational excellence and maintaining superior customer service levels.

Requirements

• Mandatory Skills: Financial Planning & Analysis
• Experience: 3-5 Years