Wipro Limited is a leading technology services and consulting company.
The PRODUCTION SPECIALIST L2 will provide technical support to processes, resolve client issues, and meet process SLAs. The role involves managing transactions, fielding client help requests, documenting queries, and resolving client queries as per SLAs. The candidate should have experience in product details, internal knowledge bases, and problem resolution. The role requires excellent customer service, product support, and troubleshooting skills.