QUALITY ASSURANCE (QA) LEAD L2

The Quality Assurance (QA) Lead L2 is responsible for ensuring compliance and quality of processes within an account, tracking and reviewing process quality through audits, and developing audit plans and reports. The role involves identifying best practices, training team members, and conducting root cause analysis to improve process quality and employee satisfaction.

Requirements

• Behavioral Driven Development Testing experience
• 5-8 years of experience in Quality Assurance or related field
• Ability to lead and manage a team
• Effective communication and interpersonal skills