Service Desk Analyst
WiproYokohama, Japan
Posted February 7, 2026
Full Time
About the Company
Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs.
Job Description
Job Description: Working as a Service Desk Analyst at Wipro Limited. Responsibilities include handling calls, emails, and web tickets, addressing technical queries, and logging tickets in Service Now. Shift timing is 9 hours with one hour break.
Requirements
- 1-2 years of overall experience in IT troubleshooting
- Experience in IT helpdesk or service desk
- Mandatory skills: TIS Service Desk
Benefits
- Fixed Saturday & Sunday Off
- No work during Public Holidays