Wireless DNA is an authorized exclusive Rogers and Fido dealer with over 25 years in the industry. We are passionate about innovation and believe that the best road to success lies through growth and happiness of our employees.
Requirements
- Demonstrate and deliver superior and consistent customer services
- Be pro-active to learning about the launch of new company products and services
- Utilize digital tools and systems to interact with our customers
- Meet and exceed key performance metrics
- Collaborate well with team members
- Be able to work a varied and flexible schedule
- Maintain a positive attitude when dealing with customers
- Has demonstrated past customer service experience
- Enjoys building rapport with customers
- Ensures that customers understand our products and services
- Is comfortable taking ownership, showing initiative, and taking lead
- Ability to multi-task in a fast-paced environment
- Can handle challenging feedback and stay self-motivated to achieve results
- Takes pride in their work environment and acts as a brand ambassador
Benefits
- Competitive base compensation plus lucrative Commission
- Comprehensive health and dental plan
- Great Employee Referral Program
- Opportunities to grow and develop your career
- Great culture, with a diverse and inclusive Workplace
- Employee discounts across Rogers & Fido services
- Parking available on site
- Monthly birthday recognition, acknowledgement, and celebrations
- Opportunity to give back to the community through volunteering / participating in company events