Parts To Service / Shipping & Receiving Associate

This position is responsible for the fast, accurate flow of parts from receiving to inventory to technicians. The role directly impacts technician efficiency, service revenue, and customer satisfaction.

Requirements

• Pull, stage, and deliver parts to technicians accurately and on time
• Verify parts against repair orders before release to Service
• Communicate immediately with Parts and Service Advisors on shortages or backorders
• Return unused or incorrect parts same day
• Receive and inspect all inbound shipments from Harley-Davidson and approved vendors
• Post all received inventory in the DMS same day
• Properly label, bin, and stock parts according to dealership standards
• Process returns, warranty cores, and outbound freight accurately and on schedule
• Maintain clean, organized receiving and service staging areas
• Assist with cycle counts and physical inventories
• Report inventory discrepancies or shipping damage immediately