Technical Product Support Specialist at Base44

We are seeking a highly motivated and dynamic Tech Support Specialist to provide technical support, troubleshoot issues, and contribute to the overall success of our product. This is a key player position in a fast-paced, innovative, and collaborative start-up environment.

Requirements

• 1+ years of experience in a customer-facing technical role
• Strong technical skills, comfortable navigating unfamiliar tools and technical documents
• Ability to work well in small, collaborative teams and communicate clearly in both verbal and written forms
• Strong growth mindset and a relentless pursuit of success, with a genuine eagerness to learn and develop new skills
• Familiarity with JavaScript and React basics
• Experience troubleshooting API connections, inspecting network requests, and identifying errors in the console
• Proven experience with vibe coding tools - an advantage
• Bachelor’s degree in Computer Science, Information Technology, or a related technical field - an advantage

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Relocation Assistance
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement