Customer Service Representative
WiZiX Technology Group, IncFresno, California, United States
Posted September 23, 2025
Full Time
About the Company
WiZiX Technology Group, Inc. is dedicated to providing comprehensive office technology solutions including copiers, printers, scanners, phone systems, EV charging, and document management services across Northern & Central California and Northern Nevada. The company's mission is to exceed expectations by offering exceptional service and support, making office technology easy for everyone. WiZiX is recognized as a top-tier certified reseller with numerous awards and partnerships, including being the official copier and printer provider for professional sports teams.
Job Description
WiZiX Technology Group is seeking a friendly and detail-oriented Customer Service Representative to join their service team in Fresno, California. The role involves handling inbound customer calls, processing supply orders, and providing support for copier/printer equipment and software. The company prioritizes employee growth and offers training and development opportunities.
Requirements
- Answer inbound service and supply calls.
- Process and track supply orders.
- Provide basic troubleshooting assistance.
- Maintain customer records in the system.
- Monitor incoming low toner notifications.
- Strong communication skills.
- Proficient with Microsoft Office and CRM/dispatch software.
- Positive attitude and team player.
Benefits
- Growth and development opportunities.
- Career growth
- Employee Support
- Training
