Digital Sales Representative

The Digital Sales Representative is responsible for facilitating live Chat interactions to guide customers in completing a SMB sale while navigating the WM Web Portal. The role advises and counsels prospective customers by use of phone conversations (outbound / inbound), email, chat technology, and other channels to promote, sell, and enroll company products and related services.

Requirements

• Personalize interactions with potential new customers
• Use WM sales productivity software tools accurately and consistently
• Prepare reports as needed and/or handle general administrative duties
• Resolve challenging customer requests and collaborate with Inside Sales Reps/leadership
• Researching aspects of the waste and environmental services business
• Building relationships with buyers within key accounts
• Work with technical/operations staff to proactively address customer needs

Benefits

• Medical, Dental, Vision, Life Insurance and Short Term Disability
• Stock Purchase Plan
• 401K matching
• Paid Vacation
• Holidays
• Personal Days