This is an intermediate-level process/business analyst position for the India Center. The role involves performing core tasks, understanding business fundamentals, maintaining communication, resolving issues, and achieving productivity goals. Reporting, creating MIS, and resolving quality control issues are key responsibilities.
Requirements
- Maintains professional and productive relations and communications with internal customers.
- Follows standard procedures and introduces all new procedures into daily routine.
- Meets or exceeds individual productivity requirements.
- Resolves problem invoices with the highest degree of urgency.
- Returns or resolves quality control issues in problem queues.
- Generate reports, create MIS for the related role if advised.
Benefits
- Competitive total compensation package
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short Term Disability
- Stock Purchase Plan
- Company match on 401K
- Paid Vacation
- Holidays
- Personal Days