Remote Salesforce Business Analyst
Wolf Recruiter CompanyLocation not specified
Posted January 5, 2026
Full Time
About the Company
Wolf Recruiting is a full‑cycle recruiting and consulting firm serving clients from local startups to global corporations. Leveraging a broad industry network, the company specializes in talent identification, contract placement, name generation, project management, and tailored job‑seeker services. As a virtual organization, Wolf Recruiting delivers flexible remote support nationwide while also offering on‑site engagement for Denver‑area businesses. Its commitment to honest, cost‑effective solutions and enduring client relationships sets it apart in a rapidly changing economic landscape.
Job Description
The Salesforce Business Analyst should have a solid understanding of media process execution, especially when leveraging Experience Cloud technology, coupled with knowledge of the media industry. The primary responsibility of a BA involves executing discovery from a business analysis perspective, work on requirements elaboration and stories preparation.
Requirements
- Develop and maintain a prioritized backlog of EPICs (big, high-level user stories) that align with long-term business objectives and strategies.
- Collaborate with key stakeholders to identify major features and functionalities required within the Experience Cloud, documenting these needs as EPICs which provide scope and direction for detailed user story development.
- Conduct analysis to understand different user types (personas) that will be interacting with the Experience Cloud platform.
- Map specific needs, behaviors, and expectations of each persona to the features and design of the platform, ensuring that all functional and non-functional requirements address the distinct needs of these personas.
- Facilitate workshops and discussions with stakeholders to validate and refine persona definitions and alignments.
- Collaborate with enterprise architects and development teams to outline and define the Business Process Architectures at two levels: Level 1 (high level) and Level 2 (more detailed).
- Document and communicate how business processes are supported within the Experience Cloud, ensuring they are configured to enhance efficiency and user satisfaction.
- Offer consultative support in discussions and decisions around BP architecture configurations, focusing on best practices and strategic alignment.
- Break down EPICs into manageable user stories that clearly describe the features and functions that developers need to implement.
- Define clear and measurable acceptance criteria for each user story, providing a basis for testing and validating the implemented features.
- Facilitate agile ceremonies such as sprint planning, reviews, and retrospectives, focusing on refining and adjusting user stories based on ongoing feedback and project evolution.
