Leads the strategy and execution for assigned change initiatives, delivering end-to-end change management activities such as communications, training, stakeholder engagement, readiness and impact assessments, resistance management, and change reinforcement.
Requirements
- Proactively engage with members of Health’s senior leadership and their teams in representing the unique people challenges and needs from a change, communications, and training perspective specific to the Business Transformation Team’s Strategic projects.
- Designs, leads, and oversees change implementation efforts on strategic initiatives, specifically applying structured change management methods and tools for stand-alone projects or as an integral component of larger projects.
- Guides and conducts assessment needs, readiness and progress of change management efforts, readiness assessments, driving progress toward future state, results evaluations, and mitigation of resistance
- Builds and manages a comprehensive view of change capacity for key stakeholder segments of the organization so that executive leadership has visibility into change saturation and can make informed decisions regarding readiness for deployment of additional initiatives.
- Develops people metrics that are critical to achieve to realize the financial, operational, and customer success of the initiative. This includes pre-deployment metrics for measuring readiness and post-deployment metrics for measuring performance.
- Builds strong working partnerships with all stakeholders who have a responsibility in ensuring people are prepared for change, including business leads and sponsors, communications, training, and other roles as needed.
- Ensures change communication and training strategies are planned, designed, and delivered in a manner that has optimal impact and absorption and is the most effective to learn. This includes leveraging multiple communication vehicles, mediums for learning, and for the targeted audience.
- Maintains industry leading knowledge and educates key stakeholders on change methods and tools. Refines Health’s management methodology to ensure that it adapts to specific needs over time.
Benefits
- Medical, Dental, & Vision Plans
- 401(k)
- FSA/HSA
- Commuter Benefits
- Tuition Assistance Plan
- Vacation and Sick Time
- Paid Parental Leave
