Senior Sales Business Retention Associate
Wolters KluwerGeorgia, United States
Posted April 3, 2026
40000 - 67550 USD
Full Time
About the Company
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life.
Job Description
As a Senior Sales Business Retention Associate, you will leverage your specialized skills to address non-standard operational and administrative issues and shape customer experiences and ensure their loyalty, contributing significantly to the company’s success.
Requirements
- Advanced skills in maintaining and enhancing client relations
- Strong verbal and written communication abilities
- Advanced proficiency in CRM software and tools
- Resolve complex client issues rapidly
- Handle multiple complex tasks efficiently
- Deep understanding of client needs and concerns
- Lead and collaborate with cross-functional teams
- Skills in analyzing detailed customer feedback and trends
Benefits
- Medical, Dental, & Vision Plans
- 401(k)
- FSA/HSA
- Commuter Benefits
- Tuition Assistance Plan
- Vacation and Sick Time
- Paid Parental Leave