Senior Technology Sales Support Specialist-Tax/Audit
Wolters KluwerTexas, United States • Wichita, Kansas, United States • Georgia, United States
Posted March 25, 2026
71300 - 124500 USD
About the Company
Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.   Wolters Kluwer reported 2024 annual revenues of €5.9 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands. Beware of Recruitment Fraud! 🔒 Scammers may pose as Wolters Kluwer, offering fake job opportunities and requesting personal info or payments. Protect yourself: - Apply only via our secure Workday hub on our Careers page. - Our recruiters never ask for banking info or payments. - We don't use public email accounts (e.g., Hotmail, Yahoo, Gmail). Report suspected fraud: [email protected]. If you've made a payment, contact local authorities. Read more here - https://careers.wolterskluwer.com/en/recruitment-fraud-alert
Job Description
As a Senior Technology Sales Support Specialist, you will play a pivotal role in complex sales processes by offering advanced technical expertise. Your involvement will be key to bridging the gap between technical teams and sales representatives, enhancing customer satisfaction, and contributing significantly to sales outcomes.
Requirements
- Assist in preparing and supporting one-on-one solution demonstrations for small and mid-sized accounting firms.
- Collaborate with sales and senior solution architects to understand customer needs and help align product capabilities.
- Understanding of APIs and similar integration technologies.
- Understanding of AI (Generative, Agentic, etc.) and how these technologies are used with CCH Products.
- Support responses to RFPs and product inquiries.
- Prepare and Implement technology documentation to increase the overall team technology acumen.
- Set up, manage, and maintain “demo-ready” environments for core WK solutions.
- Maintain technical documentation and CRM (Salesforce) entries.
- Shadow experienced team members during customer meetings, gaining exposure to solution delivery best practices.
- Respond to product inquiries, pricing questions, and technical requests using approved knowledge base content.
- Continuously develop product and industry knowledge through structured training, self-study, and active participation in team sessions.
- Ensure completion of internal administrative tasks including demo scheduling, CRM notes, and coordination of follow-up items.
- Collaborate with internal teams to address straightforward technical challenges.
Benefits
- Medical, Dental, & Vision Plans
- 401(k)
- FSA/HSA
- Commuter Benefits
- Tuition Assistance Plan
- Vacation and Sick Time
- Paid Parental Leave