Family Case Manager

The Family Case Manager provides and coordinates trauma-informed counseling services for a caseload of clients, either adults or children, and serves as the direct service link for facility residents and/or their children to external resources necessary to establish safe and more permanent housing and support.

Requirements

• Bachelor's Degree in social services or related field
• Experience in direct service and/or advocacy
• Driver's License & Passing of MVR (motor vehicle record search)
• Demonstrated ability to work effectively with a diverse population
• Experience working within an urban setting
• Demonstrated ability to work effectively as a team member
• Demonstrated proficiency in communication, both verbal and in writing
• Proficient computer skills, including Microsoft Office software, Outlook, Word, Excel
• Prior experience using client database, is preferred, ETO experience a plus
• Some experience in working on domestic violence issues is strongly preferred
• Knowledge of and experience with Trauma Informed service delivery, preferred
• Bilingual or conversational in addition to English, preferred
• Prior Case Management experience preferred
• Demonstrated skill in crisis intervention, conflict resolution, group facilitation and counseling is strongly preferred

Benefits

• Annual Increases
• Years of Service Recognition
• EAP
• Pay differential for agency observed holidays and declared inclement weather
• Medical
• Vision
• Dental
• PTO for Vacation, Personal, Holidays, accrual of Sick Days