Customer Success Manager

Workato transforms technology complexity into business opportunity by connecting data, processes, applications, and experiences. We're looking for a Customer Success Manager to join our growing Commercial Customer Success team.

Requirements

• BS or equivalent education
• 5+ years of experience in consulting, customer success management, and technical account management
• Experience in Integration and/or business automation
• Understanding of large complex businesses with many stakeholders
• Awareness of each of the following roles day to day processes and expertise in several: People (HR), Finance, Marketing, Sales, and Post Sales Customer Organizations
• Comfortable operating with revenue targets
• Impressive track record of high customer retention and growth
• Strong sense of customer empathy and customer-centrism
• Excellent interpersonal and communication skills
• Strong problem solving and analytical thinking
• Entrepreneurial drive and comfort working in ambiguous, quickly-changing environments

Benefits

• Vibrant and dynamic work environment
• Multiple benefits inside and outside of work lives