Collections Representative

WorkBetterNow is seeking a proactive and customer-focused Collections Representative to join our team. The ideal candidate is persuasive, empathetic, and able to balance firmness with professionalism.

Requirements

• 2+ years as Collections Representative
• Previous experience in customer service or accounts receivable is a plus
• High school diploma required; an associate's or bachelor's degree in business, finance, or a related field is preferred
• Strong communication, negotiation, and problem-solving skills
• Proficiency in MS Office and familiarity with CRM or collections software
• Detail-oriented with excellent organizational and time-management abilities

Benefits

• 100% remote work
• 18 paid vacation days + U.S. federal holidays
• Paid maternity/paternity leave (up to 2 months with 50% salary coverage after 1 year)
• Career Support