ContainerPort Group, a World Group company, is seeking a dedicated Fleet Manager for its growing terminal in Norfolk, Virginia. The Fleet Manager will oversee the fleet of owner-operators, ensuring effective and efficient delivery performance, and building lasting relationships with contractors to improve performance and retention.
Requirements
- Provide leadership and supervise a fleet of owner-operators
- Monitor and ensure effective and efficient delivery performance
- Assign equipment as needed
- Maximize efficiency and profitability of every delivery
- Oversee fair and equitable distribution of loads amongst contractors
- Plan and execute order of deliveries to create efficient load drop-offs and pick-ups
- Ability to accept and decline loads and coordinate with the Customer Success team
- Negotiate rates with contractors outside of the ICOA
- Develop lasting relationships with fleet of contractors to improve performance and encourage retention
- Resolve customer/terminal/rail disputes involving contractors
- Monitor contractor’s compliance and use discretion to take appropriate action related to the following: DOT and compliance regulations, controlled substance suspicion, hours of service, vehicle compliance
- Coordinate required training for fleet of contractors
- HS diploma required
- 2-5 years of intermodal/container transportation experience
- Working knowledge of DOT regulations
- Experience working with fleet of contractors/owner operators
- Exemplary customer service and interpersonal skills
- Excellent verbal and written communication skills with the ability to convey information to customers and owner-operators in a clear, focused, and concise manner
- Strategic thinker who is comfortable in a fast-paced, always-on, deadline driven environment
- Ability to effectively prioritize and accurately execute time sensitive tasks
- Computerized dispatch skills (experience using TMS)
- Strong computer skills and experience using MS Outlook, Excel, Teams, and Word
Benefits
- Competitive compensation
- Comprehensive Benefits package
- 401(k) plan with up to 6% company match
- Paid Time Off
- Flexible work arrangements
- Internal Mobility & professional development opportunities
- Tuition assistance
- Bonus Eligibility
