Technical Business Analyst

Role Overview

World Travel Holdings is seeking an experienced IT Business Analyst to join our Business-to-Business (B2B) Division supporting Dream Vacations and CruiseOne. This role operates within a hybrid delivery environment, partnering closely with Product Managers and Product Owners to deliver digital applications and products that support our cruise, land, resort, and broader leisure portfolio.

What You Will Do

Partner with project leadership and stakeholders to evaluate new initiatives, assess business impact, and support effort estimation. Collaborate with Scrum teams to develop clear user stories, use cases, acceptance criteria, and process flows.

Why It Might Be a Fit

Strong analytical and problem-solving skills with the ability to manage multiple priorities simultaneously. Excellent written and verbal communication skills, with demonstrated ability to collaborate effectively with executives, Product Managers, Product Owners, and subject-matter experts.

Requirements

• Bachelor's degree in Business Administration, Computer Science, Marketing, Engineering, or related field
• 3+ years of experience as a Business Analyst supporting complex digital products or systems; travel or hospitality experience preferred
• Strong analytical and problem-solving skills with the ability to manage multiple priorities simultaneously
• Excellent written and verbal communication skills, with demonstrated ability to collaborate effectively with executives, Product Managers, Product Owners, and subject-matter experts
• Working knowledge of web development concepts, SDLC, Agile methodologies, and tools such as Jira, Scrumwise, or equivalent
• Familiarity with SQL, APIs, and system integrations is preferred

Benefits

• Comprehensive medical, dental, and vision coverage
• Company-paid life and disability insurance
• 401(k) with discretionary company match
• Paid time off and holidays
• Travel discounts and employee perks
• Employee Assistance Program (EAP)
• Professional development and learning opportunities