WorldFirst is looking for an Account Manager to join their BD team in London, UK to grow the business in the country and extend coverage into the EMEA region.
Requirements
- Use existing network and assigned portfolio of merchants to generate referrals for new business opportunities
- Attend relevant industry events to keep informed of the latest trends and forge new connections within in the target segments
- Maintain a specific number of accounts, build strong relationships and ensure high levels of customer satisfaction across the portfolio
- Drive greater uptake of WorldFirst's suite of products within the account portfolio
- Present relevant solutions and provide detailed education to merchants regarding products and processes
- Work closely with related teams to resolve merchants' issues
- Share insights and customer feedback to the wider team ensuring the customers' voice is heard across the business
- Have a systematised approach to keeping in regular contact with merchants and maintain business relationships