Account Manager

WorldFirst is looking for an Account Manager to join their BD team in London, UK to grow the business in the country and extend coverage into the EMEA region.

Requirements

• Use existing network and assigned portfolio of merchants to generate referrals for new business opportunities
• Attend relevant industry events to keep informed of the latest trends and forge new connections within in the target segments
• Maintain a specific number of accounts, build strong relationships and ensure high levels of customer satisfaction across the portfolio
• Drive greater uptake of WorldFirst's suite of products within the account portfolio
• Present relevant solutions and provide detailed education to merchants regarding products and processes
• Work closely with related teams to resolve merchants' issues
• Share insights and customer feedback to the wider team ensuring the customers' voice is heard across the business
• Have a systematised approach to keeping in regular contact with merchants and maintain business relationships