Account Manager Sales

We are seeking an experienced Account Manager to join our sales team. The successful candidate will be responsible for delivering products and services to customers, developing relationships with decision makers, and ensuring excellent service and renewals. Key responsibilities include supporting account activities, developing account plans, and coordinating weekly/monthly/quarterly reports.

Requirements

• Customer focussed and experienced representing the customer internally
• Solid experience in providing Service Delivery in the Networking and/or IT industry with a particular focus on data networking products and services
• Experience of conducting formal service reviews and reporting
• Experience of Incident and Multiple System Operations management
• Experience of Customer satisfaction reporting and creating service improvement plans
• Experience of managing and influencing senior decision makers

Benefits

• Bonus Scheme
• Private Medical Insurance
• Income Protection
• Life assurance
• Pension
• 33 Days Holiday inc BH
• Cycle 2 Work Scheme