The successful Account Manager will be responsible for the successful delivery of products and services provided to customers, developing relationships with on-site decision makers, and ensuring a first-class service consistently.
Requirements
- Customer focussed and experienced representing the customer internally
- Solid experience in providing Service Delivery in the Networking and/or IT industry with a particular focus on data networking products and services
- Experience of conducting formal service reviews and reporting
- Experience of Incident and Multiple System Operations management
- Experience of Customer satisfaction reporting and creating service improvement plans
- Experience of managing and influencing senior decision makers
Benefits
- Bonus Scheme
- Private Medical Insurance
- Income Protection
- Life assurance
- Pension
- 33 Days Holiday inc BH
- Cycle 2 Work Scheme