Product Manager Data (F/H)

Product Manager Data (F/H) is responsible for defining the product vision and strategy for Data assets, analyzing market trends, and collaborating with technical, design, and business teams to improve the product. The role involves building a cohesive roadmap, working with Product Owners, and collecting customer feedback to identify areas for improvement. The successful candidate will have solid experience in product management, ideally in the CCaaS domain, and proficiency in French and English.

Requirements

• Define a clear product vision for the reporting and supervision experience aligned with the company's objectives
• Develop a strategic roadmap in line with customer needs and business priorities
• Liaise with Product Owners responsible for drafting User Stories
• Collaborate with UX/UI designers to ensure optimal user experience
• Work with Product Marketing and Sales teams to position and promote the product
• Work closely with CSM to priorities client product request that are in line with your product vision
• Collect and analyze customer feedback to identify areas for improvement
• Monitor key KPIs: satisfaction rates, NPS, resolution rates, response times, etc.

Benefits

• 32 days of paid vacation
• 50% reimbursement of public transport costs
• An active works council
• Participation in sports events
• Remote work agreement
• Health insurance and additional coverage