Airport Experience Coordinator: Williamsburg & Richmond, VA (ORF & RIC)

WorldStrides is seeking a Field Specialist to assist groups as they arrive and/or depart in the Washington DC metropolitan area. This is a seasonal part-time position with flexible shifts between February and June.

Requirements

• Efficiently and effectively handle groups and vendors in a customer-focused manner.
• Manage any issues that arise with the group during the assignment.
• Remain professional, positive, and friendly during challenging situations.
• Accommodate special requests and anticipate the needs of the travelers.
• Maintain open communication with the office staff throughout assigned shifts.
• Ability to navigate a group through the city by foot and metro efficiently.
• Time management and organizational skills.
• Excellent customer service and communication skills.
• Experience working with student populations preferred.
• Critical thinking and creative problem-solving skills.
• Skilled at multitasking and able to work with minimal supervision.
• Basic fundamental computer literacy/skills.
• Able to remain on your feet for assigned shifts and to lift and/or move up to 30 pounds when assisting travelers with luggage.

Benefits

• Flexible schedule
• Mileage reimbursement
• Paid downtime