Customer Service Representative - Full Time
WorldViaRoswell, Georgia, United States
Posted March 6, 2026
Full Time
About the Company
WorldVia Travel Network is a leading, innovative company supporting thousands of independent travel business owners across the U.S.
Job Description
WorldVia Travel Network is a leading, innovative company supporting thousands of independent travel business owners across the U.S. Our team is passionate about helping our members succeed—delivering exceptional service, solutions, and support every day. Join a dynamic team where your work truly matters, and your ideas are valued.
Requirements
- 2+ years of customer or client support experience, ideally using CRM/Support Desk tools
- Engaging, empathetic communication—both written and verbal
- Strong phone and active listening skills
- Ability to adapt and respond to different communication styles
- Resourcefulness, self-management, and great researching skills
- Organized, able to multitask, prioritize, and manage time effectively
- High school diploma required
Benefits
- Employer-Sponsored Medical and Dental Insurance with Employee Contribution
- Fully-Funded Life Insurance (1x salary) & LTD (Long-Term Disability Insurance)
- Optional Employee-Paid Vision Insurance and STD (Short-Term Disability Insurance)
- 401k with up to 4% Company Match
- Paid Time Off + Company Holidays
- Additional Time Off for Your Birthday and Work Anniversary
- Discount Travel Program
