Air Cargo Customer Service Agent- SAN

Air Cargo Customer Service Agent responsible for greeting and assisting customers, ensuring proper documentation and communication, and performing various tasks related to import operations.

Requirements

• Must be at least 18 years of age.
• Must possess clean driving record and valid driver's license.
• Must provide proof of the legal right to work in the United States.
• Typing skills with ability to type a minimum of 35 wpm.
• English proficiency (e.g., reading, writing, speaking, listening).
• Mental abilities (e.g., visual observation and identification, mental rotation).
• Interpersonal skills (e.g., customer service, dependability).
• Work values (e.g., responsibility, honesty, integrity).
• Knowledge of basic arithmetic and mathematics.
• Comprehension of airway bill import procedures and government regulations.
• Attention to detail and organization skills.
• Ability to follow instructions from supervisor or lead agent.
• Ability to work as an effective team member.
• Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA).
• Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task.
• Must be able to lift up to 50 lbs.
• Tolerate moderate to loud levels of noise within the work environment.
• Stand and remain standing for periods up to 3 hours without sitting.

Benefits

• Access to DailyPay app for pay advance
• On the spot awards through the Awardco Platform
• Multiple medical care options
• WFS Employee Extras (travel discounts, pet insurance, discount shopping, etc.)
• 401k program
• Wellness Programs
• Internal Mobility and transfers