Passenger Services Supervisor

The Passenger Service Supervisor oversees daily passenger operations to ensure efficient, safe, and customer-focused service delivery. The role leads a team of front-line agents, supports airline partners, and resolves escalated issues while maintaining compliance with all regulatory and company standards.

Requirements

• High School Diploma or GED
• 2+ years of experience in passenger services or a customer-service related field
• 1+ year of supervisory or lead experience in an operational setting

Benefits

• DailyPay app
• Awardco Platform
• Multiple options for medical care
• WFS Employee Extras (travel discounts, pet insurance, discount shopping)
• Wellness Programs
• 401k program
• Opportunity for Internal Mobility and transfers