Dynamic PC Support

The Dynamic PC Support is a part-time position that performs tasks related to the repair of a variety of client products, providing customer support and answering technical questions in a professional manner.

Requirements

• Provide customer support for designated equipment
• Answer client questions in a professional manner
• Meet established customer service satisfaction criteria
• Complete administrative tasks associated with each call
• Complete real-time reporting of all calls
• Follow various established policies and guidelines
• Ensure control of assets and inventory through prompt turnaround of parts and equipment
• Report all activity in an accurate and timely manner
• Understand all Safety policies and guidelines

Benefits

• Paid time off
• Health insurance (not specified as part of the job benefits, but mentioned as a standard employment practice in the company description)