The Senior IT Engineer will serve as a key technical anchor on the IT team, owning the systems and platforms that power Wpromote's day-to-day operations.
Requirements
- 4+ years of hands-on IT engineering experience in a professional environment, with a track record of owning systems and technical projects end-to-end
- Deep expertise in Apple/Mac environments, including macOS configuration, troubleshooting, and lifecycle management
- Advanced Google Workspace administration experience, including directory management, group structure, security policies, shared drives, and integrations
- Hands-on experience supporting Mac-first, Google-centric environments at scale, with the ability to navigate complexity across systems, integrations, and end-user needs
- Hands-on MDM platform experience (Jamf, Mosyle, Kandji, or equivalent), covering device enrollment, configuration profiles, compliance policies, and fleet health
- SSO and identity platform experience, including Okta, Rippling, or similar identity providers, with working knowledge of provisioning, authentication, and access governance
- Exposure to SOC 2 or similar compliance frameworks, with an understanding of how IT supports security and audit readiness
- Demonstrated use of AI tools to drive measurable outcomes, with specific examples of time savings, cost reduction, or process efficiency
- Strong communicator with the ability to take direction, drive technical work autonomously, surface blockers early, and partner effectively across the team
- The ability to operate with 70%+ autonomous decision-making on technical matters and brings sound judgment to systems-level architecture and design choices
- Direct working knowledge of A/V and conference room technology troubleshooting experience (Google Meet, displays, microphones, soundbars)
- Strong networking and documentation skills, including Wi-Fi/VPN/DNS troubleshooting and clear technical writing
- Security awareness, including familiarity with FileVault, MFA, MDM compliance, and endpoint protection best practices
Benefits
- Unlimited PTO
- Extended Holiday break (Winter)
- 100% paid parental leave
- 401(k) matching
- Medical, Dental, Vision, Life, Pet Insurance
- Sponsored life insurance
- Short Term Disability insurance and additional voluntary insurance
- Annual Class Pass credits
