CFIT Technical Specialist - AL-FRC251121 009/01
Xcellink Pte LtdSingapore, Singapore
Posted December 1, 2025
Full Time
About the Company
DHL is a global logistics company that provides a range of services including electronic shipping solutions.
Job Description
The CFIT Technical Specialist plays a key role in supporting customers who adopt DHL’s Electronic Shipping Solutions. This role provides hands-on technical guidance, troubleshooting, and end-to-end support—both onsite and remotely.
Requirements
- Degree/Diploma in Information Services, Information Technology, Computer Science, or related field.
- Minimum 2 years of IT technical support or helpdesk experience; experience in eCommerce systems is preferred.
- Proficiency in Microsoft Office tools (Word, Excel, PowerPoint).
- Excellent communication skills (spoken & written).
- Strong presentation, interpersonal, and customer engagement skills.
- Analytical thinking, organizational skills, and ability to work under pressure.
Benefits
- Health and Wellness Programs
- Paid Time Off
- Retirement Plan
- Life Insurance
- Flexible Work Arrangements