OTC Cash Collection Specialist

Responsible for collecting overdue payments and establishing re-payment arrangements for Xerox Holdings Corporation.

Requirements

• General Information: City Cebu City State/Province Central Visayas (Region VII) Country Philippines Department CREDIT & COLLECTIONS
• About Xerox Holdings Corporation
• Responsible for collecting overdue payments and establishing re-payment arrangements
• Negotiates liability settlement of medical claims with third parties or healthcare providers
• Seeks reimbursement from healthcare providers and/or ensures payment of claims by appropriate insurance carrier
• Builds knowledge of the organization, processes and customers
• Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills
• Receives a moderate level of guidance and direction
• Moderate decision making authority guided by policies, procedures, and business operations protocol
• May perform one or more of the following duties:
• Settles the health plan's subrogation (i.e. third party liability claim) and reimbursement interest
• Negotiates with the service provider, insurance attorney, insured, etc. in pursuit of recovering payments for services that should have been paid by another party
• Analyzes and reviews paid medical claims to ensure the recovery amount is consistent with settled agreement
• Applies coordination of benefits (COB) practices to minimize overpayment by client
• Perform onsite auditing of healthcare providers' accounting records to identify and recover overpayments made by client
• Reviews and interprets employee benefit plan language or insurance contracts to ensure the plan rights are adhered to
• Ensures compliance with federal, state and local legislation regarding reporting and privacy issues
• All other duties as assigned