Process Analyst, Xerox Asset Management

The Process Analyst will serve as the subject matter expert for assigned functions, ensuring operational excellence through governance, quality management, and continuous improvement. The role involves providing technical expertise, facilitating training sessions, and promoting process standardization across teams.

Requirements

• Subject Matter Expert
• Provide specialized knowledge and guidance on assigned processes
• Act as a resource for operational teams, offering technical coaching and support on complex issues
• Facilitate training sessions when specialized process expertise is required
• Support process integrity by ensuring adherence to established standards and procedures
• Provide specialized system expertise and guidance on integrations, ensuring smooth adoption and usage
• Contribute to the maintenance and accuracy of process documentation
• Support system changes, production readiness, and incident resolution in collaboration with operational teams
• Partner with Process Analysts to identify and implement continuous improvement opportunities
• Promote process standardization across teams to improve efficiency and consistency
• Act as a system analyst to evaluate impacts of changes and support integration projects
• BA/BS degree in Business Management, Engineering, Computer Science, IT or equivalent
• Master’s degree in Business Administration a plus
• Supervisory experience is preferred
• A minimum of 2 years operational experience in data analysis/management and the delivery of operations through use of technology solutions including the use of Enterprise Resource Planning solutions
• Experience with transactional operations execution to defined service level agreements and quality
• Knowledge and experience in finance, business and economics
• The individual will be involved in client/stakeholder interactions
• Background with asset management and billing processes
• Sound administrative skills

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance