Sales Support Specialist
XeroxCebu, Philippines
Posted March 20, 2026
Full Time
About the Company
Xerox is a services‑led, software‑enabled technology company that has been transforming workplace experiences for over a century. Leveraging advanced print, digital, and AI‑driven solutions, the company empowers hybrid workforces worldwide with printers, digital printing, office workflow tools, and personalized software services. The 2025 acquisition of Lexmark expanded Xerox’s global reach, deepened its service capabilities, and broadened its portfolio of workplace technologies. With a relentless focus on innovation and client‑centric design, Xerox helps offices, classrooms, and hospitals adapt to a constantly evolving business landscape.
Job Description
Supports sales efforts of the field or face-to-face sales representatives, handles customer inquiries, and provides administrative support. The role involves proactive and administrative responsibilities, including tracking performance, analyzing inventory levels, and recommending process improvements.
Requirements
- Proactive responsibilities
- Track and update account managers of their performance
- Engage with teams and use relevant tools
- Analyze and recommend areas of success and concern
- Track and analyze inventory levels, orders, consumption reports
- Recommend process owners the Lexmark/Xerox order, pricing and supply chain processes
- Establish oneself as a valued resource
- Create and Update Process Documentation
- Train new hires in the team
- Drive program utilization of the accounts
- Recommend action plans to grow revenue