Experience Coordinator
XWELLPhiladelphia, Pennsylvania, United States
Posted February 5, 2026
Full Time
About the Company
Join a spa where your passion for hospitality meets the soothing world of wellness.
Job Description
Join our team as an Experience Coordinator and cater to the wellness needs of travelers in a tranquil spa setting. Ensure exceptional customer experiences, coordinate spa services, and provide excellent customer service.
Requirements
- Guest Service: Greet guests, engage with guests, maintain a professional approach
- Appointment Management: Schedule spa visits, coordinate with service providers
- Facility Maintenance: Ensure cleanliness and orderliness of spa reception area
- Sales: Promote spa services and products, provide product knowledge and recommendations
- Team Collaboration: Collaborate with spa technicians and management
- Problem Resolution: Address and resolve guest concerns
- Compliance: Adhere to regulations, maintain confidentiality, adhere to hygiene and sanitation standards
Benefits
- Competitive Hourly Wage
- Employee Discounts on Products and Services
- Flexible scheduling
- Medical Dental, Vision, and Pet Insurance
- 401K with Corporate Match
- Generous PTO Plan