As the Rental Pump Manager, you will ensure the pump rental division operates efficiently, profitably, and with a strong customer-focus. This role is responsible for meeting the needs of construction, industrial, municipal, and emergency service customers by providing reliable pumping solutions.
Requirements
- Ensure a high level of customer service across the branch, meeting or exceeding location goals.
- Drive market penetration for pump rentals and increase branch revenue.
- Conduct performance reviews for staff and hold meetings to discuss strengths and areas for improvement.
- Lead monthly safety meetings to reinforce the branch’s safety culture.
- Handle or assist in resolving customer service issues promptly and professionally.
- Review all rental contracts daily for accuracy and compliance.
- Assess fleet needs daily to maintain the proper mix of pumps and related equipment.
- Assist with debt collection through phone calls or in-person visits.
- Interview, hire, and train employees; assign and direct work; evaluate performance; reward and discipline staff; address complaints and resolve problems.
Benefits
- Competitive Pay
- Technician Tool Allowance
- 401k Plan Strong Company Match
- Employee Profit Sharing
- Financial Wellness Coaching
- Employee Wellness Program
- Medical, Vision, Dental Insurance
- Prescription Drug Coverage
- Flexible Spending Accounts
- Short & Long Term Disability
- Group Life Insurance
- Personal Time Off
- Paid Holidays
- Paid Sick Leave
- Career Development
- Tuition Reimbursement
- Ongoing Training
- Advancement Opportunities