We are seeking a seasoned Customer Manager to join our team in Wuhan, China. As a Customer Manager, you will be responsible for leading a team of customer service representatives and driving customer satisfaction through excellent service delivery.
Requirements
- Bachelor's degree in Business Administration, Marketing, or related field
- At least 5 years of experience in customer service or a related field
- Proven track record of leading high-performing teams and driving customer satisfaction
- Excellent communication, problem-solving, and leadership skills
- Strong analytical and decision-making skills
Benefits
- Competitive salary and benefits package
- Opportunity to work with a leading company in the industry
- Collaborative and dynamic work environment
- Professional development opportunities to enhance your skills and career