Sales operation specialist
YassirAlgiers, Algiers, Algeria • Tunisia • Marrakesh, Morocco • Casablanca, Morocco • Ouagadougou, Burkina Faso • Senegal
Posted August 13, 2025
Full Time
About the Company
Yassir is a leading super app in the Maghreb region, offering on-demand services such as ride-hailing and last-mile delivery. The company, backed by over $200M in funding from international VCs, is expanding into France, Canada, and Sub-Saharan Africa. Yassir is now entering the financial sector to help users pay, save, and borrow digitally, aiming to drive the continent's digital economy while fostering social values through its marketplace.
Job Description
Yassir is a leading application in the on-demand services market operating in North Africa and Central Africa, with a strong backing from prominent investors like BOND and Y Combinator. The Sales Operations Specialist will be responsible for the administrative and operational aspects of the platform, managing contracts, customer access, dispute resolution, and overseeing collections and billing. The role requires strong communication, problem-solving, and a proactive approach.
Requirements
- Bachelor's degree in Commerce, Marketing, Management or equivalent
- 2+ years of experience in a similar role
- Communication and interpersonal skills
- Precision and methodological sense in operations
- Proactive and solution-oriented
- Negotiation skills (for matters related to collections or contract management)
- Mastery of written and spoken languages: French, Arabic, English
- Mastery of IT tools (Dashboard, CRM, management tools)
