Member Engagement Representative, Dr. P. Phillips YMCA Family Center
YMCA of Central FloridaFlorida, United States
Posted January 30, 2026
Full Time
About the Company
The YMCA promotes an equal employment opportunity work place which includes reasonable accommodation of otherwise qualified disabled applicants and employees.
Job Description
The Member Engagement Representative is responsible for safe and consistent access control, member engagement, and membership growth. This role conducts tours, guides prospective members through enrollment, and delivers an exceptional onboarding experience.
Requirements
- High School Graduate or equivalent required
- Minimum one year of experience in sales, customer service, or relationship management preferred
- Proficiency with computer systems and data entry; experience with CRM or membership management software a plus
- Strong interpersonal and communication skills, with the ability to inspire confidence and build relationships quickly
Benefits
- Comprehensive benefits package
- 401(k) matching
- Retirement plan
- Generous paid time off
- Opportunities for professional development and growth