Member Experience Associate
YMCA of Metropolitan DetroitSouthgate, Michigan, United States
Posted April 11, 2026
13.73 - 13.73 USD
Full Time
About the Company
YMCA of Metropolitan Detroit is a community-centric organization dedicated to nurturing the potential of children and families through comprehensive youth development, health and wellness programs, and social responsibility initiatives. With a legacy spanning 168 years, the Y offers a diverse portfolio that includes aquatics, swim lessons, day and resident camps, child care, virtual learning support, fitness classes, personal training, yoga, HIIT, spin, and sports. The organization's inclusive approach—serving men, women and children of all backgrounds—creates a welcoming environment that fosters personal growth and community engagement. By combining long-standing tradition with innovative programming, the YMCA of Metropolitan Detroit remains a leading catalyst for positive change in the region.
Job Description
The Member Experience Associate will provide exceptional service and assistance to YMCA members, prospective members and guests, ensuring excellent communication and customer service skills.
Requirements
- High school diploma or equivalent
- Experience in customer service
- Typing knowledge
- Strong organizational and communication skills
- Friendly, outgoing, accurate, neat, dependable, and a self-starter
Benefits
- FREE Family Membership
- Discounted Access to Programs
- Flexible Scheduling
- Family-friendly Work Environment
- Employee Assistance Program
- Retirement Plan