Customer Service Representative
York Design GroupMassachusetts, United States
Posted November 10, 2025
Full Time
About the Company
York Design Group is a heritage-driven design and manufacturing company specializing in vinyl wallcoverings and interior design solutions. Leveraging a century of experience, the firm offers end-to-end services from design and printing to slitting, packaging, and logistics, ensuring high-quality products for the interior industry.
Job Description
Customer Service Representative will service Wallcovering Retail accounts and Designer market by performing order placement, responding to inquiries, and developing relationships with customers.
Requirements
- High school diploma, GED
- 2+ years’ experience in Sales and Service or Call Center Environment
- Proficient computer skills with MS Office, with particular focus in Microsoft Excel
- Ability to multi-task and work in a fast-paced, call center environment
- Experience with 3rd party customer portals (ecomm) a plus
