3. Customer Support (2)
YouHodlerPodgorica, Montenegro
Posted January 19, 2023
Full Time
About the Company
YouHodler FinTech platform is focused on crypto-backed lending with fiat, crypto/fiat and crypto/crypto conversions, as well as high-yield saving accounts.
Job Description
We are looking for a Client Relationship Team member who must be social, analytical, possess an aptitude for learning and using new software, and be able to communicate clearly and effectively.
Requirements
- Regions – EU
- High education degree
- English level – Advanced (B2, C1). Additional languages (French, German, Spanish, Portuguese, other) are an advantage
- Experience working in customer support/client relations
- Work experience with CRM (Customer Relationship Management) and social platforms (Intercom, Telegram, Slack)
- Highly organized and able to multi-task
- Excellent communication and interpersonal skills
- High computer literacy
- Availability of a PC (MacOS, Windows)
Benefits
- Flexible shift schedule
- Friendly team
- Full 8 hours working day
