
yoummday is a leading SaaS platform transforming customer experience through AI and skilled professionals. Our comprehensive solutions simplify recruitment, management, and billing for remote teams while enhancing operational efficiency. With rigorous verification and security checks, yoummday ensures unparalleled quality in telesales, customer service, and outsourcing services, attracting over 70 global firms including Fortune 500 companies.
We are seeking an Operations Manager (m/f/d) to join our Munich/Berlin/Halle headquarters. This role involves customer service project oversight, leading team leads, and fostering a dynamic, hybrid, remote work environment. The ideal candidate will analyze KPIs, coordinate stakeholders, and deliver high-quality results.
yoummday is a leading SaaS platform transforming customer experience through AI and skilled professionals. Our comprehensive solutions simplify recruitment, management, and billing for remote teams while enhancing operational efficiency. With rigorous verification and security checks, yoummday ensures unparalleled quality in telesales, customer service, and outsourcing services, attracting over 70 global firms including Fortune 500 companies.