Annotation Operations Manager – Remote Team Leadership (Contract)

We're scaling our audio annotation operations and need an experienced team manager to oversee daily operations, quality control, and training for our growing freelancer workforce.

Requirements

• 2+ years managing annotation or transcription teams (minimum requirement)
• Proven track record leading remote freelancer workforces (15+ people)
• Experience with quality control processes in linguistic or content annotation projects
• Success meeting aggressive volume and quality targets with distributed teams
• Deep understanding of audio transcription workflows and quality standards
• Experience with multiple annotation platforms (Data Plus, Label Studio, SuperAnnotate, or similar), workflow management, and QA processes
• Knowledge of linguistic annotation challenges (stutters, overlaps, accents, etc.)
• Familiarity with speech dataset requirements for AI training
• Strong project management skills with ability to juggle multiple concurrent projects
• Experience developing training programs and documentation for technical processes
• Data-driven approach to performance management and process optimization
• Excellent problem-solving skills for workflow bottlenecks and quality issues
• Outstanding written English with ability to create clear training materials
• Experience providing feedback and coaching to improve individual performance
• Comfortable presenting metrics and recommendations to senior management
• Strong interpersonal skills for managing remote, multicultural teams
• Comfortable learning and managing multiple annotation platforms and workflow tools
• Experience with cross-platform performance tracking, reporting, and basic data analysis
• Reliable home office setup for managing distributed teams