Financial Operations Analyst (chargeback/fraud)

YouTrip is a leading multi-currency payment platform in Southeast Asia seeking a Financial Operations Analyst to perform various checks and reconciliations, assist with chargeback disputes, and maintain daily reports.

Requirements

• Perform various checks and reconciliations on a daily basis to ensure compliance with regulations.
• Assist with monitoring chargebacks and users' wallet balances.
• Review, analyze, and efficiently resolve chargeback disputes and financial leaks with accuracy and in a timely manner.
• Perform other financial adjustments for users and preparation of bank refunds.
• Maintain various daily reports and ledgers.
• Support month-end activities by preparing and maintaining supporting documentation.
• Work closely with other teams to achieve a smooth operation and improve user experience.
• Provide recommendations for process streamlining and improvements.

Benefits

• Competitive salary
• Benefits package
• Opportunities for career growth and development