IT System Administrator

YouTrip is a multi-currency payment platform in Asia Pacific, seeking an IT System Administrator to provide IT system setup and technical support to employees. The ideal candidate has strong problem-solving skills and a thorough understanding of information technology, including hardware, software, networking, and information security.

Requirements

• Bachelor’s degree in Computer Science, Networking or other related disciplines.
• Good working knowledge of cloud infrastructure, networking, information security, computer systems, hardware, and software
• Experience supporting hardware and software issues on Mac, and Windows, operating systems
• Working knowledge of networking protocols and setup, such as ethernet, wireless network, TCP/IP, DNS, DHCP, and VPN
• Experience with modern SaaS tools and open-source software is desirable
• Strong written documentation skills (ticket notes, SOPs, runbooks, troubleshooting guides, user guides)
• Strong ability to work collaboratively and communicate effectively with internal and external teams
• Good communication, prioritization, and stakeholder coordination skills

Benefits

• Competitive salary
• Benefits package
• Opportunities for career growth and professional development